Privacy Policy
At Ikeja Hotel Plc (“Ikeja Hotel Plc”, “we”, “our”, or “us”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, process, and safeguard your personal data when you interact with our website, services, and representatives.
This policy has been developed in accordance with the Nigerian Data Protection Regulation (NDPR) and other applicable data protection laws.
Contents
This Privacy Policy covers the following areas:
A. Privacy Practices
- Data Collection
- Use of Personal Data
- Change of Purpose
- Your Data Protection Rights
- Persons with Access to Your Data
- Security & Confidentiality
- International Transfer of Data
- Data Retention
- Third-Party Links
B. Cookies Policy
C. Data Subject Access Request Procedure
We may periodically update this Privacy Policy, and any updates will be published on our website.
Glossary
Personal Data
Any information relating to an identified or identifiable individual, including names, email addresses, phone numbers, photographs, identification details, IP addresses, and other personal identifiers.
Sensitive Personal Data
Information relating to racial or ethnic origin, religious beliefs, political opinions, health status, or other sensitive personal information.
Processing
Any activity involving the collection, storage, use, transfer, disclosure, or deletion of personal data.
Data Controller
The entity responsible for determining how personal data is processed.
NDPR
Nigerian Data Protection Regulation.
NITDA
National Information Technology Development Agency.
1. Data Collection
We may collect and process the following categories of personal information:
Identity Information
Including your name, title, gender, and date of birth.
Contact Information
Including email addresses, residential addresses, and telephone numbers.
Employment Information
Including professional qualifications, work history, and educational records submitted through career applications.
Technical Information
Including IP address, browser type, operating system, login details, device information, and browsing behavior.
Usage Information
Information regarding how you interact with our website and digital platforms.
Marketing & Communication Information
Your communication preferences and responses to surveys, newsletters, and marketing communications.
We collect this information when you:
- Visit our website
- Subscribe to newsletters
- Complete contact or feedback forms
- Apply for employment opportunities
- Participate in surveys
- Contact us directly
- Interact with our representatives
We may also collect technical information automatically through cookies and related technologies.
We do not intentionally collect sensitive personal information unless specifically required for legitimate business or legal purposes.
2. How We Use Your Personal Data
Your personal information may be used for the following purposes:
- To improve website functionality and user experience
- To respond to inquiries and requests
- To manage appointments and communications
- To provide newsletters, updates, and marketing communications where consent has been granted
- To analyze website traffic and engagement
- To improve our hospitality services and operations
- To process employment applications
- To fulfill contractual obligations
- To comply with legal and regulatory requirements
- To maintain security, backups, and business continuity systems
We will only process your personal information where we have a lawful basis to do so.
3. Change of Purpose
We will only use your personal information for the purposes for which it was originally collected unless we reasonably determine that another use is compatible with the original purpose.
Where required, we will notify you and seek your consent before processing your information for a new purpose.
4. Your Data Protection Rights
Subject to applicable laws, you have the right to:
- Request access to your personal data
- Correct or update your personal information
- Withdraw previously granted consent
- Request deletion of your personal data
- Restrict or object to data processing
- Request transfer of your personal data
- Lodge complaints regarding the processing of your information
You may unsubscribe from marketing communications at any time through available opt-out mechanisms or by contacting us directly.
5. Persons with Access to Your Personal Data
Access to your information may be granted to:
- Authorized employees of Ikeja Hotel Plc
- Professional advisers and consultants
- IT service providers and hosting partners
- Affiliated business partners and service providers engaged for operational purposes
All third parties engaged by us are contractually obligated to maintain the confidentiality and security of your personal data.
We do not sell your personal data to third parties.
6. Security & Confidentiality
We implement appropriate technical, administrative, and physical safeguards to protect your personal information against unauthorized access, misuse, alteration, disclosure, or loss.
Our systems are protected through:
- Encrypted servers
- Access control protocols
- Secure backup systems
- Website security monitoring
- Internal confidentiality procedures
While we strive to protect your personal data, no internet transmission or storage system can be guaranteed as completely secure.
In the event of any data breach, we will act in accordance with applicable laws and regulatory obligations.
7. International Transfer of Data
Your personal information may be processed or stored outside Nigeria where necessary for operational or technological purposes.
Where such transfers occur, we will ensure that adequate safeguards are implemented to protect your personal information in accordance with applicable data protection laws.
8. Retention of Personal Data
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, including legal, regulatory, tax, operational, and reporting requirements.
Retention periods may vary depending on the nature of the information and applicable legal obligations.
9. Third-Party Links
Our website may contain links to third-party websites or platforms. Ikeja Hotel Plc is not responsible for the privacy practices or content of external websites.
Users are encouraged to review the privacy policies of all third-party websites visited.
Cookies Policy
Our website may use cookies and similar technologies to:
- Improve website performance
- Enhance user experience
- Analyze website traffic
- Personalize content and communication
Cookies do not generally identify users personally.
You may choose to disable cookies through your browser settings; however, doing so may affect certain website functionalities.
Data Subject Access Request Procedure
Individuals wishing to exercise their privacy rights may submit a formal request by contacting us through the designated data privacy contact channels provided on our website.
Upon receiving a request:
- We may verify your identity
- Additional information may be requested for security purposes
- Responses will typically be provided within one month
- Complex requests may require additional processing time
Requests are generally processed free of charge unless excessive or repetitive in nature.
Contact Us
For inquiries regarding this Privacy Policy or the processing of your personal information, please contact:
Ikeja Hotel Plc
Email: privacy@ikejahotelplc.com
Website: www.ikejahotelplc.com
Effective Date
This Privacy Policy is last updated – May 2026.